The AI Operations OS

The Operating System for Firms That Bill by the Hour

One connected system running your intake, documents, pipeline, and client communication, built for law firms, financial firms, tax practices, and mortgage brokers

Every client your firm will ever have moves through the same four moments

CaptureConvertDeliverRetain

The OS puts one tool on each moment, and connects all four

01Capture Live now

AI Client Intake & CRM Automation

The front door of the system, and it is already built and running. Every inquiry is answered in seconds, at any hour, on your website today and across email, WhatsApp, SMS, Messenger, and Instagram as they are switched on. The AI qualifies each person, captures the details that matter to your kind of firm, books a real appointment slot from live availability, and lands the whole conversation on a real-time operations dashboard, with its reasoning attached.

  • Live now: chat with the working demo and watch the lead appear on the dashboard
  • Books real slots in the chat, the same slot can never be double-booked
  • Every lead arrives with the full conversation and the AI reasoning behind it
  • Sensitive or complex cases hand off to a human, with the team alerted instantly
  • Follow-up nudges, spam protection, duplicate detection, and a full audit trail built in
Hi, I need help with something urgent, are you open?9:42 PM
We are. A few quick questions and I will book you in for tomorrow9:42 PM
02Convert

AI Lead Qualification & Pipeline Management

The control tower. Every inquiry is scored before it reaches a decision maker, hot leads trigger instant alerts, and everything in motion sits in one live pipeline with its stage. Leads that are not ready are kept warm automatically until they are. The firm finally sees itself working.

  • Scoring tuned to the work you actually want
  • Instant alerts on high-value prospects
  • One pipeline instead of scattered inboxes
Inquiry A
Hot
Inquiry B
Nurture
Inquiry C
Later
Partner alerted, Inquiry A
03Deliver

Document Generation & Review Automation

The paperwork engine. Engagement letters, proposals, organizers, and application packs are drafted from the client record, and missing documents are chased until the file is complete. Every client-facing document waits for a human signature before it moves.

  • First drafts in minutes, not afternoons
  • Document chasing runs itself
  • Nothing sent without human sign-off
Engagement Letter, Draft
✓ Human approved
04Retain

AI Client Communication & Status Automation

The relationship keeper. Clients get updates at every milestone and reminders before every deadline and renewal, without anyone drafting them. Sensitive messages route to a person first. The client who felt informed is the client who comes back.

  • Milestone updates written and sent automatically
  • Deadline and renewal reminders on schedule
  • Sensitive messages routed to a human first
Engagement started
Documents received
Work in progress, client updated
Delivered · renewal reminder scheduled
Built and Running Today

The Capture stage is live. Try it right now

The intake system below is not a mock-up. It runs as Rivergate Mortgages, a demonstration firm. Chat with it, book a real slot, then open the dashboard and watch your own conversation arrive, scored, with the AI reasoning attached. Your build is configured the same way, for your firm

24/7 website chat, answering in seconds
Website and lead-ad forms
Email intake
WhatsApp and SMS, ready to switch on
Messenger and Instagram, ready to switch on
Missed-call text-back
In-chat booking from real availability
No double-booking, ever
Real-time operations dashboard
Response-time tracking on every lead
AI reasoning attached to every lead
Human handoff on sensitive cases
Automatic follow-up nudge
Spam and abuse protection
Duplicate detection
Booking confirmations by email
Full audit trail of every decision
The Engagement

What working with Orca Edge actually means

A team, not a tool

You are not buying software licences. You are adding an operations function, designed, built, and run for your firm, without a hire

A monthly service

The OS is delivered as a managed retainer: the build, the monitoring, the improvements, and the support are all part of the same engagement

Your pace, your control

Start with one tool or the full system. Expand when the results earn it. Your professionals keep sign-off at every step

Start with the leak, not the pitch

A free manual audit shows exactly where your firm loses hours and which tool to build first. Delivered within a day. No obligation